FAQs

When will I receive my order?

Most orders are shipped within 1-2 business days and delivery time depends on the shipping option selected at checkout. Please view our Shipping Policy page for more information.

What is your return policy?

Our return policy for orders from our store is 30 days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. For more information, visit our Return Policy page. To initiate a return, please Contact Us.

How does my product work?

Please visit the Product Instructions page for helpful links about your Sun Co. product.

Where can I buy Sun Co. products in stores

Visit our Store Locator page to find Sun Co. products near you.

Can I custom imprint a logo on your products?

Yes, we offer custom imprinting services if you are ordering at least 96 units of a product. Please Contact Us with your custom imprinting inquiry for more details.

Can you ship internationally?

We provide shipping options to most international locations. Enter your address at checkout to view shipping options.

What is your product warranty?

We offer a limited warranty on our products for one year from date of purchase. To register your product for warranty coverage, visit our Warranty Registration page. If you are having issues with your product and it is still under warranty, please Contact Us and we will happily help.

Where are your products made?

Nearly all Sun Co. products are made in the USA, assembled in the USA, or final-assembled in the USA at our manufacturing facility in Colorado.

How can I open a wholesale account with Sun Co.?

If you are interested in becoming a retailer of Sun Co. gear, please apply for an account on our dedicated Wholesale Website.

I have an idea for a new Sun Co. product. Where can I submit it?

We always welcome creative ideas for new products. Please submit all product ideas on our Submit Your Product page.